Shipping policy
Shipping and Digital Delivery Policy
Digital products only
All products sold through this website are digital ebooks or PDF guides. No physical products are shipped, and no postal address is required for delivery.
Delivery method and timing
Once your payment is successfully confirmed, your purchase will be available for immediate download. A download link will also be sent to the email address you provided at checkout.
If payment is pending or unsuccessful, access will be provided once payment is confirmed.
Shipping costs
There are no shipping or delivery charges for our digital products.
Email address
Please make sure your email address is correct at checkout so that you can receive your order confirmation and download link.
If you entered an incorrect email address, contact maikelgonzalves23@gmail.com with your order number so we can help you access your purchase.
Download problems
If you do not receive your download email, please check your spam, junk and promotions folders.
If the email is still missing, the download link does not work or the file will not open, contact maikelgonzalves23@gmail.com with your order number and the email address used at checkout. We will help resolve the issue and resend the files or provide a replacement download link at no additional cost.
File format and compatibility
Our ebooks and guides are supplied in PDF format unless the product description states otherwise. You will need an internet connection to download the files and a compatible PDF reader to open them.
Any additional technical requirements or access restrictions will be stated on the relevant product page before purchase.
Refunds
Our voluntary money-back guarantee allows you to request a full refund within 30 days of purchase for products bought at the regular price, or 7 days of purchase for products bought at a discounted or sale price, subject to our Refund Policy.
These periods do not limit any mandatory rights or remedies available under applicable consumer law, including rights relating to digital content that is faulty, not supplied or not as described.
Contact
For assistance with digital delivery, email maikelgonzalves23@gmail.com.